Terms and Conditions

Terms and Conditions

 

Welcome to Svetloz! By accessing our website and using our services, you agree to abide by the following terms and conditions. Please read these carefully, as they outline your rights and obligations when shopping with us.

 

1. General Terms

 

• By accessing our site and placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

• We reserve the right to refuse service to anyone for any reason at any time.

 

2. Products and Pricing

 

• Product Descriptions: We strive to display our products accurately; however, we do not guarantee that descriptions, images, or other content are free from errors. Please note that variations in color, size, or other details may occur.

• Pricing: All prices are listed in [currency] and may be subject to change. The price charged at the time of purchase will be honored, but we reserve the right to update prices on the site without notice.

 

3. Order Process

 

• Order Acceptance: Once you place an order, you will receive an email confirmation. This email does not mean that your order has been accepted. We reserve the right to cancel orders due to unavailability, payment issues, or other reasons.

• Shipping and Delivery: We partner with third-party suppliers, and as a result, shipping times may vary. You can expect delivery within [estimated shipping timeframe], but delays may occur beyond our control.

• Customs and Duties: For international orders, you are responsible for any customs fees, duties, or taxes that may apply. We are not liable for any customs delays.

 

4. Returns and Refunds

 

• Returns Eligibility: To be eligible for a return, your item must be unused, in its original packaging, and returned within [X] days from the delivery date.

• Return Process: To initiate a return, please contact us at [email]. Upon approval, we will provide instructions for returning your item.

• Refunds: Refunds will be issued once your return has been received and inspected. Refunds will be credited back to your original payment method.

• Non-Returnable Items: Certain items, including [list of non-returnable items if any], are non-returnable.

 

5. Order Cancellations

 

• You may cancel your order before it has been processed. Once processed or shipped, orders cannot be canceled. If you wish to cancel, contact us as soon as possible at [email/phone].

 

6. Privacy Policy

 

• Personal Data: Your information is used solely to fulfill your orders and provide customer service. For more details, please refer to our Privacy Policy.

• Data Protection: We take reasonable precautions to protect your personal data, but we cannot guarantee that unauthorized access will never occur.

 

7. Intellectual Property

 

• All content on this website, including logos, images, text, and design, is owned by [Your Store Name] and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without prior permission.

 

8. Limitation of Liability

 

• No Warranty: Our products are sold “as-is,” and we do not provide any warranties other than those required by law.

• Limitation: To the fullest extent permitted by law, [Your Store Name] shall not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages arising from your use of our products or site.

 

9. Third-Party Links

 

• Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites, and we encourage you to review their terms and policies.

 

10. Changes to Terms and Conditions

 

• We may update our Terms and Conditions periodically. Changes will be posted on this page, and continued use of the website after changes constitutes your acceptance of the new terms.